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CONTACT INFORMATION

Phone: 844-TWIDDLE (844-894-3353)
If we are busy at the time of your call, please leave a voice message, and we will return your call as quickly as possible.
Mailing address:

Q3 Enterprises LLC
8830 SW Oak Lane
Portland OR 97223

PAYMENT METHODS

PayPal, Visa, MasterCard, America Express, Venmo
Personal checks are accepted, and should be mailed directly to the address shown above.
Upon receipt of the check, your order will be shipped.
Prior to sending your check, please e-mail or call us so we can calculate for you the accurate total amount, including shipping.

SHIPPING CHARGES

We primarily ship via United States Postal Service (USPS) Parcel Select or Priority services. Overnight Shipping service also is available. Rates for U.S. shipments are automatically calculated during checkout.

PROCESSING ORDERS

We ship within 24–48 hours of receiving your order. If anything occurs to prevent this, we will immediately alert you by e-mail.

RETURN POLICY

If you are not completely satisfied with your purchase, simply return it within 30 days from the original shipment date, along with a copy of the invoice and a written reason for the return. A full refund or exchange will be provided, minus shipping charges. Please carefully repack the Twiddle(s) to avoid damage during return. Any returned items must be received in original, brand-new condition. Return shipping charges are the responsibility of the customer.

SECURITY

Merchant services for the Twiddle online store are provided by PayPal and are protected with Secure Socket Layer (SSL) technology, which fully encrypts all of your data. Your personal information will only be used for the purpose of transacting your order, and to communicate with you if necessary. None of your information ever will be provided to any third party.