We're here to help
CONTACT INFORMATION
Click here to send us a message
Phone:
844-TWIDDLE (844-894-3353)
If we are busy at the time of your call, please leave a voice message, and we will return your call as quickly as possible.
Mailing address:
Q3 Enterprises LLC
8830 SW Oak Lane
Portland OR 97223
PAYMENT METHODS
PayPal
Visa
MasterCard
America Express
SHIPPING CHARGES
We primarily ship via United States Postal Service (USPS) Parcel Select or Priority services. Overnight Shipping service also is available. Rates for U.S. shipments are automatically calculated during checkout.
PROCESSING ORDERS
We ship within 24–48 hours of receiving your order. If anything occurs to prevent this, we will immediately alert you by e-mail.
RETURN POLICY
If you are not completely satisfied with your purchase, simply return it within 30 days from the original shipment date, along with a copy of the invoice and a written reason for the return. A full refund or exchange will be provided. Please carefully repack the Twiddle(s) to avoid damage during return. Return shipping charges are the responsibility of the customer.
SECURITY
Merchant services for the Twiddle online store are provided by PayPal and are protected with Secure Socket Layer (SSL) technology, which fully encrypts all of your data. Your personal information only will be used for the purpose of transacting you order and to communicate with you, if necessary.